Welcome to AV Luxury Gems, your premier destination for exquisite custom-designed gold and gemstone jewelry. We're excited to provide you with stunning pieces that reflect your unique style and elegance. Please take a moment to review the following terms and conditions, which outline the terms of use and purchasing from our website.

1. Product Descriptions and Custom Designs:

Our jewelry pieces are meticulously handcrafted and custom-designed to capture the essence of your individuality. While we strive to present accurate images and descriptions, please note that variations in gemstone color, size, and appearance are inherent due to the natural characteristics of gemstones.

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2. Diamond and Moissanite Certificates:

Items featuring diamonds or moissanite are accompanied by certificates of authenticity. These certificates provide comprehensive information about the diamond's 4Cs or moissanite's characteristics, ensuring transparency and the highest standards in quality and beauty.

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3. AV Luxury Gems Certificate of Purchase:

With each purchase, you will receive an AV Luxury Gems Certificate of Purchase. This certificate is a testament to the authenticity and provenance of your jewelry piece. It includes details such as gemstone specifications, metal type, craftsmanship information, and the purchase date. Please keep this certificate in a safe place for your reference.

 

4. Payment and Pricing:

Our prices are listed in USD and are subject to change without prior notice. Payment for your chosen jewelry must be made in full before the crafting process begins. We accept secure and reputable payment methods to ensure a smooth and secure transaction experience.

 

5. Shipping and Delivery:

We understand the significance of receiving your jewelry in a timely and secure manner. Our shipping options are designed to cater to your needs. Shipping costs and delivery times vary depending on your location and selected shipping method. For a detailed overview of our shipping procedures, please refer to our Shipping Information section.

 

6. Returns and Exchanges:

Your satisfaction is our priority. If, for any reason, you're not entirely delighted with your purchase, our Returns and Exchanges Policy outlines the steps to initiate a return or exchange. We are committed to ensuring your experience with AV Luxury Gems is exceptional from start to finish.

 

7. Privacy and Security:

Your privacy is of utmost importance to us. Any personal information you provide will be treated confidentially and securely, as outlined in our Privacy Policy. We use industry-standard security measures to safeguard your information and provide a safe shopping environment.

 

8. Intellectual Property:

All content on our website, including text, images, logos, and designs, is protected by copyright and intellectual property laws. Any unauthorized use, reproduction, or distribution of our content is strictly prohibited without our explicit consent.

 

9. Limitation of Liability:

While we take great care in providing high-quality products and accurate information, AV Luxury Gems shall not be held liable for any indirect, incidental, or consequential damages that may arise from the use of our products or website.

 

10. Governing Law and Jurisdiction:

These terms and conditions are governed by the laws of Wyoming, USA. Any disputes that may arise shall be subject to the exclusive jurisdiction of the courts in Wyoming, USA.

 

By engaging with AV Luxury Gems and making a purchase, you acknowledge that you have carefully read, understood, and agreed to these terms and conditions. We encourage you to review this section regularly, as updates may occur. Thank you for choosing AV Luxury Gems for your jewelry aspirations. Your trust is invaluable to us.