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Placing an Order
Browse the Website
Browse through the available options for customizations such as rings, gemstone rings, wedding bands, fine jewelry and engravable gift designs. If you don't see an item on our website that you would like customized, please contact us.
Consultation Discussion
Attend the virtual consultation at the scheduled time. During the session, discuss your design ideas, preferences, and any inspirations you have in mind. The jewelry expert will provide guidance, share design concepts, and help refine your vision based on your budget and preferences.
Customization Preferences
Identify the specific features you want, such as the type of gemstone, its shape, size, metal type, and any additional details like engravings or accent stones. Each item will include the available options.
Design Proposal
After the consultation, the jewelry expert will create a customized design proposal based on your discussions. This proposal will include design sketches, digital mock-ups, and a detailed breakdown of the cost. Review the proposal and provide feedback or request any necessary adjustments.
Virtual Consultation
Use the provided booking system to select a date and time that works for you. During this consultation, you'll discuss your customization preferences, budget, and any other specific requirements you might have.
Confirm Order and Make Payment
Once you're satisfied with the design proposal, confirm your custom order. The jewelry website will provide instructions for making the payment, which may include a deposit upfront. Make the payment according to the provided instructions, and keep communication open with the jeweler for any final clarifications.
If interested in purchasing without customization, please proceed to order through our website. A customer service representative will reach out to you to confirm all details of your order. Manufacturing and delivery times will vary as it depends on your category of item chosen. Please let us know if the order is needed within a specific time frame so we can work with you to achieve the desired outcome.